Orchestrate the customer experience

As a CCO or marketing manager you constantly strive to improve the customer experience. You are hindered because customer information is not centrally stored. You want insight into the total customer journey. You have questions such as: "How do I gain insight into relevant customer data and contact moments? And, how can I reach my customer at the right time with a relevant product or service?"

Three steps to a solution:

Integrate

The Digital Insurance Platform integrates every technology to make data freely available. Data is translated from multiple systems into one uniform structure, based on the industry standard ACORD. Because all data is now centrally available in a uniform data model, you gain a clear insight into what is recorded in your systems

Orchestrate

Orchestrate the entire customer journey, from marketing to underwriting and claims, from a central platform. Based on all your freely available data, you know a lot more about your customer and you can serve them much better, both online and offline. This enables you to offer the right products and the right service at the right time.

Accelerate

The Digital Insurance Platform makes it possible to take the step to embedded and real-time, connected insurance. In this way you can identify customers based on lifestyle and stage of life and determine the optimal product range and the right service to offer them.