Looking at other industries (e.g. telco, retail, travel and financial services) moving to open ecosystem platforms, CCS decided on a journey of establishing a digital insurance platform: Level X.
The Customer Experience functionality offers custom and dynamic UI to the front end. Including out-of-the-box Customer to Broker portals. In addition, it allows full integration of third party solutions such as virtual assistants and chatbots.
Working together in an ecosystem of best-in-class partners is key to build a competitive advantage. Integrating new technologies and services inside and outside the enterprise on the platform is easy through a self service integration portal (API portal). Our open insurance ecosystem Marketplace won the Efma/Accenture Innovation in Insurance Award 2019.
Level X enables full orchestration of the end-to-end insurance value chain. From product- and process management to data analytics. The platform is equipped with end-to-end insurance processes with rich integration capabilities. Together they increase speed and flexibility.
Our administration functionality counts as the ultimate backbone for the insurance industry. Including core functionality: CRM, policy administration, claims and billing. For all players in the insurance industry and with a modern UI.
Level X consists of CCS products and services, integrated with partner solutions. With our platform we enable companies to leverage the power of intelligent software and innovative partnerships. We believe in an open ecosystem to unlock services of partners in different categories: Customer Experience, Data and Operational Excellence. With our unique solution and in-depth insurance knowledge we accelerate digital transformation, fast-track ambitions and bring insurtech at your fingertips.