Posthuma Partners

Data analytics software

Handling claims is a core activity of every damages insurer or agent with a damages portfolio. Typically, large numbers of claims are handled manually by claims handlers. This can be done more efficiently by using a high-quality data analytics tool.

The Claims Management Filter® from Posthuma Partners is high-quality software that, using data analysis and machine learning algorithms, assesses claims in real time. CMF® can be used at different levels, from supporting the claim handler to a fully automated claim assessment. This tool makes it possible to control the damage recovery process more efficiently. This keeps a grip on the cost level of the recovery.

Posthuma Partners
  • Advantages
  • Integration
  • Cost
  • Support

What are the advantages?

No unnecessary deployment of experts

CMF® determines which follow-up steps are required for each claim. Due to the automatic ranking of claims, claims experts are only deployed when strictly necessary.

Reduction in time and costs

CMF® offers optimum control, with savings in both costs and time, without reducing the quality of the process.

Reduction in claim ratio

CMF® handles claims more efficiently by drawing attention to statistically unusual claims. This ensures a 5% -10% reduction in the claim ratio in the medium term.

Objective check of every claim

CMF® objectively checks every claim for all relevant variables. This guarantees consistent and high-quality claims handling.

Proactive reporting
  • CMF® provides monthly advice on improving technical and statistical rules.
  • The reports that follow from CMF® provide insight into the claims settlement procedure and indicators for optimization.
Benchmarking

Scores are used to examine each claim in relation to the market, to determine whether the costs of materials and labour are in line with comparable claims.

What are the minimum requirements?

CMF® forms part of the CCS damage system. It can be activated by pressing a button. As a CCS customer you don’t have to inject any IT resources yourself.

What are the costs?

  • Annual subscription costs for the use of the Claims Management Filter® software in combination with Marketplace.
  • Per transaction and depending on volume.
  • One-time configuration costs.

Who can help me?

For support, CCS can be contacted directly via the customer portal.