Three steps to a solution:
The Digital Insurance Platform integrates every technology to make data freely available. Data is translated from multiple systems into one uniform structure, based on the industry standard ACORD. Because all data is now centrally available in a uniform data model, you gain a clear insight into what is recorded in your systems
Orchestrate the entire customer journey, from marketing to underwriting and claims, from a central platform. Based on all your freely available data, you know a lot more about your customer and you can serve them much better, both online and offline. This enables you to offer the right products and the right service at the right time.
The Digital Insurance Platform makes it possible to take the step to embedded and real-time, connected insurance. In this way you can identify customers based on lifestyle and stage of life and determine the optimal product range and the right service to offer them.
Reach your customers at the right time with relevant products and services. The Digital Insurance Platform makes it possible to take the step to embedded and real-time, connected insurance.
Knowing more about your customer, will allow you to provide more personalised assistance and better service. This enables a proactive customer service approach, allowing you to orchestrate the customer experience yourself.
Orchestrate the customer journey, from marketing to underwriting and claims, from a central platform.
At CCS they don’t just know the product inside out, they also understand the market.