Ready for the future

About CCS
Ready for the future

At CCS we see what’s going on in the insurance industry. With our innovative solutions, we make sure you are future-proof.

Customer-centered

Macro trends worldwide

A superior customer experience is essential for the future of insuring. Understanding the client’s wishes, but also anticipating the client’s volatile requirements is key to building a long-term relationship.

An omnichannel approach is essential here. The winners in tomorrow’s insurance industry are those who, apart from excellent personal service, also provide the ultimate in mobile and online interaction. All by making use of digital ecosystem platforms.

Within the insurance industry it’s all about risk management. The cloud and insurance related digital platforms are great examples of how technique and innovation allow us to be open and scalable, and offer agile, relevant solutions.

A sensor driven economy has really gained momentum in our daily life. Whether it is at home, at work or in the car. For instance, the sensor driven car has recently become a reality. All these sensors gather tons of data. This data about use, behaviour, location, and demographic factors is converted to smart and fast data. By using this data the right way in the insurance industry you can really make a difference and appeal to the client of the future.

Focus in the insurance industry

Customer Experience Management

The customer experience is key. CCS software offers your clients an omnichannel approach. A customer friendly front-office, which provides the FNOL by using an app.

Dynamic and Smart Pricing & Data

There is more and more data available. How to use this data? And how to profit from it? For instance by customising an offer to suit a client, either with a specific product or a dynamic price.

Enhancing the ecosystem

You can easily enhance your ecosystem by Straight Through Processing (STP). A stable backoffice combined with the flexibility of different partners and insurtechs offers the opportunity to get your clients the best possible service.

Realtime Connected Insurance

Thanks to the Internet of Things you can harvest data from different devices. You can process and integrate this data into all your systems. This way you always have the right data at your fingertips. Processing all data offers different opportunities. By deploying the information from this data in the right manner in the insurance market you will appeal to the client of the future.

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